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Our Background

Welcome to The Indispensary

The company began life as Joanne Manville Virtual Assistance, back in 2015, and re-branded as The Indispensary in 2024.

I had worked as an Executive Assistant in Exeter in various roles for over ten years, reporting to either the Managing Director or the Chief Executive Officer – and I loved every minute. In addition to supporting senior leaders, I also supported the Board of Directors and Management Teams and ran the admin teams and the office – I loved being busy! But the time came when I felt the need to do something else.

I tried moving companies to see if I needed a change of scenery, but that wasn’t it. I wanted to do something ‘more’, to work with different people, in different industries, with different challenges. It wasn’t until I discovered Virtual Assistants that I realised my calling!

I launched Joanne Manville Virtual Assistance in 2015, growing the company from ‘just’ me to a team of amazing VAs. We’ve worked with such brilliant people in a wide range of industries, from Charities and Executive Coaches to Surveyors and Tech Start Ups. These are people who are serious about doing the right thing and making an impact on the world whilst they do it – and they are people who recognise the value that having a Virtual Assistant on their team can add.

I have volunteered in Scouting for over 20 years, initially as a leader and most recently as a Trustee. I love organising – things, people, anything that moves – and I love helping people. I also love supporting and inspiring others to achieve their ambitions – whether that is a PA who wants to take the leap and start their own business, or our interns who are gaining work experience by working within our business and with our clients.

Oh, and I LOVE an Escape Room!

How Can We Help You?

If you’ve decided you would benefit from an extra pair of hands, start by booking a call, and we can have a chat about what you need.
Also, have a look at our services to see the types of things we can help with. Our case studies explain what we do for some of our clients in more detail.

Whatever your situation, you arrived here because you care about your business the people you support, and you want some help to do more of that – and we want to help you.
We look forward to hearing from you and supporting you on the next stage of your journey.


Imagine having the time and headspace to focus, spend quality time with family and friends, reach new clients and continue to grow your organisation…

“Inevitably, as a business gets busier, you need someone to do the day-to-day stuff so that you can do the fun stuff, the work that you like doing. I already know how valuable it is to have that assistance, so this was the obvious solution.

Having a virtual PA ‘feels’ like a luxury but you soon realise it’s a necessity. Hiring a VA is a business investment rather than a cost, it has really helped me make better use of my time and I would recommend Joanne and her team to anyone with their own business”.

Simon Nicholls

Managing Director, Olympus Power Ltd

If this sounds like what you need, we’d love to talk to you.