Business Support

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Our Business Support services are designed to enhance productivity, allowing each of your team members to focus on their tasks without distractions.

This comprehensive service is ideal for smaller businesses seeking assistance across various areas, including bookkeeping, marketing, research, and event coordination.

Email Management

Struggling to stay on top of your overflowing inbox? Are you overwhelmed by the number of emails you receive and worry you might have missed something?

Let us manage your emails, highlighting important messages, responding to FAQs, and decluttering unnecessary items.

Our goal is to give you a worry-free inbox experience, and yes, we love a zero inbox.

Appointment Making

Don’t get bogged down in email-tennis when scheduling meetings.

We’ll take care of the back-and-forth, making calls or sending emails to confirm vital appointments, ensuring no opportunities get missed.

Diary Management

Beyond making appointments, we handle the nitty-gritty details. From room bookings to travel arrangements and researching meeting participants, we’ll ensure your day runs seamlessly, leaving room for you to focus on what matters.

We’ll also make sure you have plenty of time to travel from one meeting to the next, and even schedule in time for you to have some lunch!

Meeting Preparation
Preparing for meetings involves much more than just showing up. From researching companies and individuals to drafting presentations, we will ensure you’re fully prepared when you arrive.
Travel Research and Arrangements
Whether local or international, we can help prepare your itinerary, plan your journey and the best possible routes, research and book flights and/or hotels and book a restaurant so you don’t miss a meal when you arrive.

We even have an ABTA/ATOL registered travel agent on the team who can book your holidays for you too!

Collating or Preparing Meeting Papers

We can help create templates, gather information from team members, draft reports, and distribute meeting information, ensuring that time spent in meetings is effective and you have everything to hand.

If there is something that you often do more than once, it’s a waste of your valuable time if you don’t have a template for it.

We love creating templates for repetitive tasks, be it newsletters, letters, questionnaires, or Board meeting agendas.

Credit Control
Managing overdue invoices can be time-consuming and challenging, especially if you don’t have a finance department.

We are happy to chase payments, send reminders, resend invoices, and help you maintain a healthy cash flow so there is enough money in the bank to pay yourself and your teams.

Job Specifications/Job Descriptions
We can assist in drafting job specifications and job descriptions, ensuring clarity for recruitment, performance assessments, and team growth.
From advertising roles to preparing job offer letters, we can handle the entire recruitment process from beginning to end, ensuring that your company gives the right first impression.

Save time by letting us review applications, conduct screening interviews, and provide valuable feedback to candidates.

Team Onboarding

From contracts to induction and system access setup, we ensure a smooth transition for your new team members.

Contact Management/CRM
We can help with CRM updates, source tracking for leads and keeping your contact data GDPR compliant.
From venue options to CRM system evaluations, we can conduct desktop research, make calls, and present our findings in an easy to understand format.
Office Management
For those local to us, we can work on-site with you, helping with filing, setting up new systems, and streamlining workflows.
Our proofreading skills guarantee your newsletters, blogs, and marketing materials represent you and make the right first impression
Struggling with copy? We can write, rewrite or reword your materials, giving them a fresh feel or providing drafts based on your guidance.

Sometimes it can really help to have a second pair of eyes.

Corporate Events
Event planning is time-consuming. We’ve helped plan various events, from board meetings to garden parties. From invitations to coordinating speakers and logistics, we’ve got you covered.

We can even assist on the day, manning registration desks and welcoming guests. To find out more, see our events page.

Marketing / Design

Not a design pro? Our expert designers can help bring your ideas to life.

Whether it’s a flyer or a poster, e-book or social media images, we can help ensure your visual materials really stand out.

Blog Writing
Regular blogging is essential for Search Engine Optimisation.

Provide us with a brief, themes, and pointers, and we’ll create engaging blogs for your website, newsletters, and social media.

Gift Selection and Ordering

Whether for clients, team onboarding gifts or special occasions, we can source and purchase gifts, ensuring they’re delivered on time.

We can also remind you of upcoming occasions so you have plenty of time to get organised.

Mailshots and Letters

With the resurgence of traditional mailings, we can help you to prepare and send thank you letters or cards, invitations to an event or Christmas cards and gifts.

We can also prepare templates for your letters and create a mail-merge with your chosen recipients.

Online System Management
Transitioning to online systems? We can assist in setting up and organising cloud-based storage or reorganising existing systems so they work better for you, and so that you can find what you need first time, every time.
Spreadsheet & Form Creation

We all love a spreadsheet, don’t we? We help create user-friendly data sheets and forms for tasks such as event feedback, client testimonials, or dinner invitations.

Project Management

From office moves to ensuring regular newsletters, our project management support covers a wide range of tasks.

We can draft schedules, coordinate the parties involved, ensure timely task delivery, and handle evaluation.

Contact us now on 07814 218142 or via our contact form.

Imagine having the time and headspace to focus, spend quality time with family and friends, reach new clients and continue to grow your organisation…

“We are a small charity, with a part-time CEO who desperately needed support with administrative tasks that were stealing time from the strategic elements of the role. Joanne paired us with Suzy, who has enabled me to create greater efficiency of operations across the board. I have found it invaluable to have Suzy’s insight, attention to detail and skill available to me. Not only has it been uplifting and supportive, but it has also freed up my time to concentrate on strategy.

Suzy was worth her weight in gold! Consider having a Virtual Assistant as an investment in your business that will pay dividends. I was surprised by how much work she was able to complete, in a relatively short period of time.”

Sanchia Ryan

CEO, The Juno Project

If this sounds like what you need, we’d love to talk to you.